Makonde RDC logo Makonde RDC

Makonde Rural District Council

Administration & Human Resources Development

Responsive administration and capable people for accountable local government.

Contact Council Client Portal

How this department helps you

Service information for residents, businesses and institutions

This department implements council policy for general administration, manages council meetings and records, coordinates human resources, safeguards council assets and oversees fleet administration.

Services

What you can request or follow up

General administration and correspondence

Use the client portal or council offices to submit details, track feedback and keep your records up to date.

Council meeting administration

Use the client portal or council offices to submit details, track feedback and keep your records up to date.

Human resources management

Use the client portal or council offices to submit details, track feedback and keep your records up to date.

Asset management

Use the client portal or council offices to submit details, track feedback and keep your records up to date.

Fleet management

Use the client portal or council offices to submit details, track feedback and keep your records up to date.

2026-2030 Strategic Plan

Strategic focus areas

Council governance and records

This priority supports Makonde RDC's commitment to sustainable development, transparent governance and improved service delivery.

Human resources development

This priority supports Makonde RDC's commitment to sustainable development, transparent governance and improved service delivery.

Asset and fleet management

This priority supports Makonde RDC's commitment to sustainable development, transparent governance and improved service delivery.

Responsive public administration

This priority supports Makonde RDC's commitment to sustainable development, transparent governance and improved service delivery.

Department projects

Current and planned work

No department projects have been published yet.

Notices

Department updates

Makonde RDC Client Service Charter 2026
Please be advised that the Makonde Rural District Council Client Service Charter has been successfully uploaded. The document is now available for public access and will assist residents and stakeholders in understanding Council’s service standards, commitments, and expected turnaround times.
Client Charter - updated 2026.pdf
2026-07-08 15:47:09
REMARKS BY THE MINISTER OF STATE FOR PROVINCIAL AFFAIRS AND DEVOLUTION MASHONALAND WEST PROVINCE HON. MARIAN CHOMBO FOR MINISTER INTERFACE WITH CHINHOYI MUNICIPALITY AND MAKONDE RURAL DISTRICT COUNCIL 12 May 2026
Remarks
1 Remarks for interface Makonde district.docx
2026-05-18 16:39:27

Process

How requests are handled

  1. Submit the enquiry with your contact details and any previous reference.
  2. Administration records it and assigns it to the responsible officer.
  3. The responsible office provides feedback or requests supporting information.

Before you start

Useful details to prepare

  • Full name and contact details
  • Clear description of the enquiry
  • Previous reference number or correspondence, where available

Client and admin communication

Submit online, then track council feedback

Client requests from this department are routed through the portal so council officers can review, update status, upload documents where needed and send feedback back to the client record.

Client Portal Track Requests Message Council

Departments

Find another council service

Administration & Human Resources Development Council administration, meetings, assets, staffing and fleet management. Roads, Planning & Works Roads, water, sanitation, waste, public works and development planning. Social Services & Townships Health, education, housing, welfare, recreation and township services. Lands, Agriculture & Natural Resources Land, agriculture, fisheries, conservation, forestry and problem-animal control. Finance Revenue, budgets, financial reporting, accounts and council financial services. Audit Independent assurance, internal controls, compliance and risk management.
Makonde Help Desk
Hello. I can help with contacts, boarding school applications, departments, complaints and portal links.