Makonde Rural District Council

Housing & Social Services

Improving access to housing, social amenities and community support.

Join Waiting List Apply for Boarding School

How this department helps you

Service information for residents, businesses and institutions

Housing and Social Services contributes to the Strategic Plan focus on affordable housing, social amenities, welfare support and inclusive community development. It helps residents follow application steps, waiting list status and social service referrals.

Services

What you can request or follow up

Housing waiting list guidance

Use the client portal or council offices to submit details, track feedback and keep your records up to date.

Boarding school application support

Use the client portal or council offices to submit details, track feedback and keep your records up to date.

Housing account and allocation enquiries

Use the client portal or council offices to submit details, track feedback and keep your records up to date.

Community welfare referrals

Use the client portal or council offices to submit details, track feedback and keep your records up to date.

Social services programme coordination

Use the client portal or council offices to submit details, track feedback and keep your records up to date.

2026-2030 Strategic Plan

Strategic focus areas

Housing waiting list management

This priority supports Makonde RDC's commitment to sustainable development, transparent governance and improved service delivery.

Social welfare referrals

This priority supports Makonde RDC's commitment to sustainable development, transparent governance and improved service delivery.

Community development support

This priority supports Makonde RDC's commitment to sustainable development, transparent governance and improved service delivery.

Access to social amenities

This priority supports Makonde RDC's commitment to sustainable development, transparent governance and improved service delivery.

Department projects

Current and planned work

No department projects have been published yet.

Notices

Department updates

REMARKS BY THE MINISTER OF STATE FOR PROVINCIAL AFFAIRS AND DEVOLUTION MASHONALAND WEST PROVINCE HON. MARIAN CHOMBO FOR MINISTER INTERFACE WITH CHINHOYI MUNICIPALITY AND MAKONDE RURAL DISTRICT COUNCIL 12 May 2026
Remarks
1 Remarks for interface Makonde district.docx
2026-05-18 16:39:27

Process

How requests are handled

Submit an enquiry or application details through the client portal or boarding school form.
The department checks records and verifies eligibility information.
Feedback is provided on status, next steps or documents required.

Before you start

Useful details to prepare

National ID
Proof of residence or contact details
Application or waiting list reference if already registered

Client and admin communication

Submit online, then track council feedback

Client requests from this department are routed through the portal so council officers can review, update status, upload documents where needed and send feedback back to the client record.

Client Portal Track Requests Message Council

Departments

Find another council service

Finance Department Revenue collection, budgeting, audit support and transparent use of council resources. Engineering Department Roads, bridges, drainage, public works and infrastructure maintenance. Housing & Social Services Housing delivery, waiting list support, social welfare and community development. Human Resources & Administration Governance, records, staffing, administration and responsive service routing. Lands & Natural Resources Land administration, natural resources, wetlands, conservation and environmental stewardship. Planning Department Development control, land use, estates planning, permits and orderly growth. Procurement Department Tendering, contract management, supplier relationships and accountable purchasing. Mhangura Town Board Urban local services, town administration, waste management and public safety coordination.