Human Resources & Administration

How this department helps you

Service information for residents, businesses and institutions

Human Resources and Administration supports the Strategic Plan programme for improved corporate governance and administration. It strengthens records, staffing, policy support, council communication and service routing across departments.

Services

What you can request or follow up

General council enquiry routing

Use the client portal or council offices to submit details, track feedback and keep your records up to date.

Administrative records and correspondence handling

Use the client portal or council offices to submit details, track feedback and keep your records up to date.

Staff support and workplace administration

Use the client portal or council offices to submit details, track feedback and keep your records up to date.

Council office coordination

Use the client portal or council offices to submit details, track feedback and keep your records up to date.

2026-2030 Strategic Plan

Strategic focus areas

Transparent administration

This priority supports Makonde RDC's commitment to sustainable development, transparent governance and improved service delivery.

Human resource efficiency

This priority supports Makonde RDC's commitment to sustainable development, transparent governance and improved service delivery.

Records and policy coordination

This priority supports Makonde RDC's commitment to sustainable development, transparent governance and improved service delivery.

Inclusive and responsive service delivery

This priority supports Makonde RDC's commitment to sustainable development, transparent governance and improved service delivery.

Department projects

Current and planned work

No department projects have been published yet.

Notices

Department updates

REMARKS BY THE MINISTER OF STATE FOR PROVINCIAL AFFAIRS AND DEVOLUTION MASHONALAND WEST PROVINCE HON. MARIAN CHOMBO FOR MINISTER INTERFACE WITH CHINHOYI MUNICIPALITY AND MAKONDE RURAL DISTRICT COUNCIL 12 May 2026
Remarks
1 Remarks for interface Makonde district.docx
2026-05-18 16:39:27

Process

How requests are handled

Send your enquiry with clear contact details and the department needed.
Administration records and routes the matter to the responsible office.
The relevant office follows up or requests additional information.

Before you start

Useful details to prepare

Full name and contact details
Clear description of enquiry
Reference number for previous correspondence where available

Client and admin communication

Submit online, then track council feedback

Client requests from this department are routed through the portal so council officers can review, update status, upload documents where needed and send feedback back to the client record.

Client Portal Track Requests Message Council

Departments

Find another council service

Finance Department Revenue collection, budgeting, audit support and transparent use of council resources. Engineering Department Roads, bridges, drainage, public works and infrastructure maintenance. Housing & Social Services Housing delivery, waiting list support, social welfare and community development. Human Resources & Administration Governance, records, staffing, administration and responsive service routing. Lands & Natural Resources Land administration, natural resources, wetlands, conservation and environmental stewardship. Planning Department Development control, land use, estates planning, permits and orderly growth. Procurement Department Tendering, contract management, supplier relationships and accountable purchasing. Mhangura Town Board Urban local services, town administration, waste management and public safety coordination.