Engineering Department

How this department helps you

Service information for residents, businesses and institutions

Engineering leads the council road network and public works agenda. The Strategic Plan targets improved road coverage, road condition, stormwater drainage functionality, culvert maintenance and routine maintenance coverage across the district.

Services

What you can request or follow up

Road maintenance and grading requests

Use the client portal or council offices to submit details, track feedback and keep your records up to date.

Drainage, culvert and stormwater issue reporting

Use the client portal or council offices to submit details, track feedback and keep your records up to date.

Public building maintenance coordination

Use the client portal or council offices to submit details, track feedback and keep your records up to date.

Technical assessments for council works

Use the client portal or council offices to submit details, track feedback and keep your records up to date.

2026-2030 Strategic Plan

Strategic focus areas

Road maintenance and grading

This priority supports Makonde RDC's commitment to sustainable development, transparent governance and improved service delivery.

Bridge, culvert and drainage works

This priority supports Makonde RDC's commitment to sustainable development, transparent governance and improved service delivery.

Road condition assessment

This priority supports Makonde RDC's commitment to sustainable development, transparent governance and improved service delivery.

Public infrastructure resilience

This priority supports Makonde RDC's commitment to sustainable development, transparent governance and improved service delivery.

Department projects

Current and planned work

No department projects have been published yet.

Notices

Department updates

REMARKS BY THE MINISTER OF STATE FOR PROVINCIAL AFFAIRS AND DEVOLUTION MASHONALAND WEST PROVINCE HON. MARIAN CHOMBO FOR MINISTER INTERFACE WITH CHINHOYI MUNICIPALITY AND MAKONDE RURAL DISTRICT COUNCIL 12 May 2026
Remarks
1 Remarks for interface Makonde district.docx
2026-05-18 16:39:27

Process

How requests are handled

Log the issue with a location, photos and a short description.
Engineering assesses urgency, road condition, access and materials required.
Approved works are scheduled, tracked and updated for follow-up.

Before you start

Useful details to prepare

Exact ward, village, road or landmark
Photos where possible
Contact details for site verification

Client and admin communication

Submit online, then track council feedback

Client requests from this department are routed through the portal so council officers can review, update status, upload documents where needed and send feedback back to the client record.

Client Portal Track Requests Message Council

Departments

Find another council service

Finance Department Revenue collection, budgeting, audit support and transparent use of council resources. Engineering Department Roads, bridges, drainage, public works and infrastructure maintenance. Housing & Social Services Housing delivery, waiting list support, social welfare and community development. Human Resources & Administration Governance, records, staffing, administration and responsive service routing. Lands & Natural Resources Land administration, natural resources, wetlands, conservation and environmental stewardship. Planning Department Development control, land use, estates planning, permits and orderly growth. Procurement Department Tendering, contract management, supplier relationships and accountable purchasing. Mhangura Town Board Urban local services, town administration, waste management and public safety coordination.